DIPLOMA IN CABIN CREW SERVICES & HOSPITALITY
The students having unblemished complexion and a pleasing personality with a Customer Caring orientation are the most suitable candidates for this career.
Admission is based on Interview/Group Discussion
IGIA’s syllabus is the most exhaustive and comprehensive one with special emphasis being laid upon to develop the core competencies required for Aviation Sector. IGIA conducts Real In-Flight practical orientation with a leading Airline.
REAL IN-FLIGHT PRACTICAL
IGIA offers all its Cabin Crew trainees Real In-flight practical orientation with one of the leading Airlines without any extra cost. Willing students can also be sent to foreign countries for Practical exposure at a cost.
Swimming Classes as per International Standards (Optional at Select Centers only)
PERSONALITY DEVELOPMENT & SOFT SKILLS
Effective communication has today become an all important and omnipotent weapon to climb the ladder of success in every profession. It is something that can be ill afforded to be neglected. In its mission to help in the all round development of all its students, IGIA provides free Englab Spoken English classes to interested IGIA students. Englab is a scientifically designed training module for learning to speak fluent English. It uses the most important and the inherent ways of learning a language. All the IGIA students can benefit with this complimentary training and face the world with a new confidence.
IGIA also offers free personality development program “Leap” to all its students. This program is designed to build a cordial and confident personality by generating positive self-image. Participating on the personality development program, trainees are expected to be able to optimize all their potential.
Comprehensive curriculum allows students to master every skill and expertise required. And all the knowledge gained from this program is complemented with behavior management techniques and dressing etiquette mastery. The program Leap includes highly interactive and energetic sessions that can transform a personality. The methodology used for this ensures that even the de-motivated candidates feel enthusiastic and it has a lasting impression not only in their professional lives but their personal lives as well. It‘s specially designed to develop the soft skills of the individual by putting each person in a virtual situation where he/she can't escape learning and improving on these vital life skills. Being a confident person and an effective communicator is one of the most valuable assets a young man or woman of the world can possess these days. While IGIA offers all this for free to its students, it ensures that when it comes to expressing themselves, they wouldn't be limited by anything. Special career oriented presentations, group discussions, and other people and soft skills are taught thoughtfully to our students. At our select centers we also prepare in-video presentations that can later on be used by candidates in furthering their job prospects. Live expressively!
COMPUTRISED RESERVATION SYSTEM (AMADEUS)
IGIA has formed training association with world’s leading CRS Amadeus to train its students on this system.
A team of well-qualified and experienced trainers conduct the training. Our trainers are regularly put through advanced training programmes to continuously update their knowledge and hone their skills.
Amadeus India training initiatives have been widely recognized and accepted and this is substantiated by the fact that Amadeus India was the recipient of the PATA Grand Award for excellence in the field of training in the year 2001.
As a part of your Diploma, you need to complete a minimum of 3 months' of Internship/practical experience. You can do this during the course or after the completion of the 9 months of classroom training. In case you decide to do this during the classroom training the exams would still be held at the end of one year course duration. Your course shall not be completed without internship. *Internships for the students scoring 75% marks on the Internship Recommendation Tests would be arranged by IGIA. Others would arrange for themselves.
INTERNSHIP JOB OPPORTUNITIES
With the continued expansion in the air transport industry, airlines are seeking thousands of applications from good quality people with the right knowledge and personality for the job of Cabin Crew. A candidate undergoing this course has multiple career opportunities lying open for her / him. With foreign airlines also hiring Indian Crews, the whole world is yours to fly.
This is a high flying career that offers high salaries, superb perks, excellent working environment and above all to do what you always wanted to do. To be over the world.
It is a career where your skills will be in high demand. Airline Industry - as Air hostess, flight steward, traffic assistant, ticketing / reservation staff, Customer service agent, Sales / marketing staff, Airline call centres etc.
as front office staff, F&B Executive, Housekeeping executive, customer care executives etc.
as steward / stewardess, Customer service Executive, F&B Coordinator, etc.
as counter staff, tour Coordinator, reservation staff, etc.
in administration, sales, space booking, etc.
INTERNSHIP FREQUENTLY ASKED QUESTIONS
1. Why don’t you provide any other foreign language as some other institute provides?
In the current aviation industry scenario most of the passengers are from Indian origin and that is why Airlines hardly ask for any foreign language from its cabin crew. Also the International airlines always have their own nationals (their local Cabin Crew) on international flights so there is hardly any need for foreign language training. But still anybody who knows a foreign language is a good option.
2. What if we don’t get job after doing this course?
Airlines generally prefer the applicants who have got some hospitality or service industry experience. So the students who don’t directly get an Airlines job, it is advisable for them to join the service sector like a Star hotel/ Travel agency/ tour operators or a BPO for Airlines processes. In some time they should expect to get an opportunity to work with an Airline with the help of their more confident persona and proven experience of customer care.
3. How does IGIA provide job assistance?
We provide Job assistance for 1 ˝ years after the successful completion of the course. We expect our students to get a job in this much period only. If they don’t get a job offer within this period; our counselors will try & help the student in identifying and analyzing the reasons and suggest a remedial action to follow and prepare a career path that could be followed to achieve the ultimate career goal.
4. Do you provide job assistance for International Airlines?
Yes we do provide job assistance for International airlines and international travel agencies who can place and post you abroad for their international operations.
5. Do you provide in-flight training?
It is important to understand as to what is the basic requirement to obtain a job in Aviation industry. Our students go for a day in-flight training for giving them a firsthand exposure to the Cabin crew Job profile and understand as to what to expect from this career. Our students know that when they will be selected by any airlines they have to compulsorily undergo training by the airlines according to its own procedures and safety rules prescribed by DGCA on that particular type of Aircraft that they will be flying on after their selection.
6. What teachers you have? Are they experienced in the same field?
IGIA's Faculties are drawn from the respective fields who are not only professionals from the industry but have shown and proven themselves in passing on their knowledge to the student fraternity. We also call various professionals from the respective fields to share their knowledge and experience. The various topics from the curriculum are covered by different faculties having the expertise of the same.
7. Does IGIA give swimming classes?
We train the Cabin Crew students as per the international airlines swimming standards for a month at a prominent swimming pool of the city.
8. How many hours a day are the classes for?
Three hours a day for initial months which are then made 2 hours after that according to the prescribed syllabus.
9. Who conducts the First-Aid classes?
We have doctors visiting us from Saint Jones Ambulance society especially for the first aid training for Cabin Crew trainees.
10. Which CRS (Computerised Reservation System) is taught to the Cabin Crew students.
IGIA provides the Amadeus; which is globally the most widely used CRS by the Aviation industry.
Most Banks in the country offer attractive education loans for students. For the benefit of prospective students at IGIA, we have tied up with premier nationalized banks Corporation Bank, HDFC and few other Banks. All these give the following advantages to students applying to IGIA :
Cover almost all courses of IGIA
Include tuition fees, books cost, hostel fees
Speedy disposal of loan applications.